Terms & Conditions

Service bookings and estimates

All repair work at Metre Per Second begins only after you approve a written estimate. Estimates are prepared after physical inspection or diagnostic scanning of your vehicle at our KPHB workshop, and list parts, labour and applicable taxes separately. If additional faults are discovered during a repair, we contact you with a revised estimate before proceeding — no work is carried out without your consent.

Bookings made online, by phone or on WhatsApp are confirmed by our service advisors. Free pickup and drop across Hyderabad is included for confirmed bookings; vehicles are moved by our own drivers with trip documentation.

Parts and workmanship warranty

Repairs carry a 1-year warranty on both parts and labour unless a different period is stated on your invoice. The warranty covers failure of the repaired component under normal driving conditions and does not cover consumables, accident damage, tampering by third parties, or faults unrelated to the original repair.

We use OEM or OEM-grade parts. Where a customer insists on supplying their own parts, workmanship alone is warranted.

Payments and vehicle collection

Full payment is due when the vehicle is delivered or collected. We accept UPI, cards, bank transfer and cash, and provide a GST invoice for every job. Vehicles left uncollected for more than 15 days after completion may attract storage charges after written notice.

Liability and disputes

While your car is in our custody it is covered by workshop care protocols; personal belongings should be removed before handover. Any dispute is subject to the jurisdiction of the courts of Hyderabad, Telangana. For questions about these terms, call +91 8555824915 or visit us at Plot No. M-8, Mahadevpuram, KPHB Road, Gajularamaram, Hyderabad 500055.